1. Help Center
  2. Frequently Asked Questions (FAQs)

Does Notifyre provide Service Level Agreements (SLAs)?

Yes, Notifyre offers a Service Level Agreement (SLA) to ensure service reliability, performance guarantees, and support transparency.

Notifyre is committed to delivering 99.9% service uptime and exceptional support across its messaging solutions, including fax, SMS, MMS, and secure messaging. Our SLA outlines clear service expectations, response times, and resolution commitments, giving your organisation confidence in our operational performance.

How to request an SLA?

Contact us directly to discuss your requirements and receive a copy of Notifyre's SLA.

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United States:

Security, Compliance and Risk Support

Notifyre is ISO 27001 certified and committed to the highest standards of data security. We can provide Business Associate Agreements (BAAs) upon request, complete security and vendor risk assessments, and assist with detailed security questionnaires.

Explore Notifyre's platform security