What happens if I exceed my monthly fax receive page limit?
If you exceed the allocated receive pages in your current fax receive plan, you’ll incur an excess charge per page at your plan’s rate.
What you can do
- Top-up your account to ensure you have sufficient wallet funds to cover excess fax receive charges
- Upgrade your fax receive plan if you expect to exceed your monthly allocation
- Monitor your usage in the Notifyre Dashboard to stay on top of your limits
Fax plan billing considerations
- Plan upgrades take effect at the start of your next billing cycle
- Until then, any additional received pages will be charged at your current plan’s excess rate, using available wallet funds
How to view your fax page usage
You can view your current fax receive usage directly from your Dashboard, including:
- Pages used this billing cycle
- Pages remaining under your current plan
- Excess pages received
- Total excess charges applied
This helps you make informed decisions about whether to upgrade your plan or top-up your account.
