---
title: What if my Brand is unverified?
description: Unverified Brands cannot register 10DLC campaigns.   If you receive an unverified Identity Status check the accuracy of your data submitted.
---

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November 6, 2025

# What if my Brand is unverified?

Your Brand requires successful verification by [TCR™](https://support.notifyre.com/migrated/who-is-the-campaign-registry?hsLang=en) before you can proceed to [register a 10DLC campaign. ](https://support.notifyre.com/how-to-register-your-10dlc-campaign?hsLang=en)

If you receive an **Unverified Identity Status**, we recommend reviewing the accuracy of the information submitted. This information can be found in the registration email sent from Notifyre after payment of your Brand registration. 

You can re-register your **Brand** by following the steps below:

1. [Login](https://app.notifyre.com/) to your Notifyre account
2. Select **Settings**
3. Choose **10DLC** from the dropdown
4. Click on **Register Brand**

Explore [how to register your Brand.](https://support.notifyre.com/how-to-register-your-brand?hsLang=en)

If your Brand continues to fail approval, you may require Brand Vetting.

[Contact Notifyre Support](https://notifyre.com/us/contact-us) to apply for Brand Vetting. Additional costs apply for Brand Vetting. 

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