Why do I need to top up my account balance if I’ve already added a credit card?

Adding a credit card to your Notifyre account allows you to make payments, but it does not automatically add funds to your account balance.

 

To continue sending or receiving faxes and SMS messages, especially once you've used all your included pages or credits under a monthly plan, you must have a positive account balance.

 

What happens if my balance is $0?

• Once your monthly fax receive limit is reached, any additional incoming faxes are charged at a pay-as-you-go rate
• If your account balance is $0, incoming faxes will be held until funds are added
• SMS sending also requires available funds in your account balance

How to avoid service interruptions

• Top-up your account manually at any time
• Enable Auto Top-up to automatically add funds when your balance drops below a set amount
• Consider upgrading your fax receive plan to include more pages if you regularly exceed your monthly limit

💡 Keeping a positive balance ensures you never miss important faxes or experience delays in message delivery.