This guide provides tips for formatting fax documents to ensure faxes send correctly, helping you avoid extra pages, layout changes, or missing content.
Faxing documents from Word can sometimes be trickier than expected. You might run into issues such as your 1 page fax being sent as 2 pages, formatting differences, or missing content. Here’s how to avoid these common problems.
Quick Tips for Fax Friendly Documents
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Use A4 page size with appropriate margins.
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Remove unnecessary blank rows, columns, or cells from tables.
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Keep images and tables within page boundaries.
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Preview your document in Print Layout before faxing.
By following these steps, you can ensure your documents retain their formatting and appear correctly when sent via fax.
Why is my 1 page fax being sent as 2 pages?
If your document is only one page in Word but is being faxed as two pages, the issue often comes down to page size and formatting. Many DOC or DOCX files are set to Letter size by default. However, Notifyre's online fax system converts documents to A4 size, which can cause the content to spill onto a second page.
Solution:
- Open your Word document.
- Go to Layout > Size and select A4.
- Check your margins to make sure they are suitable for A4.
This simple change usually resolves the extra page problem.
Why does my fax document look different from the original when it arrives?
Formatting inconsistencies often occur when a document contains tables, images, or special spacing. Notifyre's fax system converts Word documents into a different format for transmission, and this can shift content or alter the layout.
Solution:
- Pay special attention to tables in your document.
- Click anywhere on a table to highlight it, revealing hidden rows or columns. Even blank cells at the end of a table can affect how the document converts.
- Remove unnecessary empty cells, columns, or rows to prevent them from being pushed to the bottom of the page.
Example of a table that extends past the document margins
Why is my fax document being cut off or missing content when it arrives?
Content cut-off is often caused by oversized tables, images, or incorrectly sized page elements. The fax conversion process can truncate content that extends beyond the standard page dimensions.
Solution:
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Ensure all tables and images fit within the page margins.
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Highlight tables to check for hidden or blank cells that may affect layout.
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Adjust the size of any elements that extend beyond the page boundary.
Example of an image outside the page margins
