--- title: 'Auto Delete' on Faxes Received description: Control data retention on faxes received by using the 'Auto Delete' feature.  Once an incoming fax is received and delivered via email, the fax content will be automatically deleted from your Notifyre account. --- [Skip to content](https://support.notifyre.com/auto-delete-fax-receive#main-content) [![notifyre-logo-email-1](https://support.notifyre.com/hs-fs/hubfs/notifyre-logo-email-1.png?width=200&height=60&name=notifyre-logo-email-1.png)](https://notifyre.com/) - [Login](https://app.notifyre.com/login) - [Pricing](https://notifyre.com/) - [Contact](https://notifyre.com/) - [Sender ID Registration](https://support.notifyre.com/alphanumeric-sender-id-registration) Open main navigation Close main navigation - [Login](https://app.notifyre.com/login) - [Pricing](https://notifyre.com/) - [Contact](https://notifyre.com/) - [Sender ID Registration](https://support.notifyre.com/alphanumeric-sender-id-registration) - [Sign Up](https://notifyre.com/signup/) [Sign Up](https://notifyre.com/signup/) Notifyre Guides, FAQs & Customer Support - There are no suggestions because the search field is empty. 1. [Help Center](https://support.notifyre.com/?hsLang=en) 2. [Fax](https://support.notifyre.com/fax?hsLang=en) 3. [Receiving Fax](https://support.notifyre.com/fax?hsLang=en#receiving-fax) November 6, 2025 # 'Auto Delete' on Faxes Received ## Control data retention on faxes received by using the 'Auto Delete' feature.   Notifyre’s **Auto Delete** feature allows you to control data retention by automatically deleting incoming faxes from your account once they’ve been delivered to your email. This helps maintain privacy especially for organisations with strict data handling policies. ### What Does 'Auto Delete' Do? When **Auto Delete** is enabled: - Incoming faxes are delivered to your nominated email address - The fax content is then **automatically deleted** from your Notifyre account storage ⚠️ Consider activating this feature carefully based on your organisation’s data retention requirements.   ### Requirements to enable 'Auto Delete' for incoming faxes To activate the **Auto Delete** feature, the following conditions must be met: 1. You must have **at least one validated email address** listed under **Fax Settings![](https://support.notifyre.com/hs-fs/hubfs/image-png-Nov-06-2025-03-29-47-5659-AM.png?width=440&height=71&name=image-png-Nov-06-2025-03-29-47-5659-AM.png)** 2. The setting **Receive fax as an attachment in your email client** must be **enabled![](https://support.notifyre.com/hs-fs/hubfs/image-png-Nov-06-2025-03-29-58-1169-AM.png?width=544&height=63&name=image-png-Nov-06-2025-03-29-58-1169-AM.png)** 3. You must be logged in as an **Admin** or **Full Notifyre account holder** to manage this setting ![](https://support.notifyre.com/hs-fs/hubfs/image-png-Nov-06-2025-03-30-13-8099-AM.png?width=389&height=87&name=image-png-Nov-06-2025-03-30-13-8099-AM.png) If any of these requirements are not met, the **Auto Delete** toggle will be disabled.   ### How to activate or deactivate 'Auto Delete' on incoming faxes 1. [Login](https://app.notifyre.com/) to your Notifyre account 2. Select **Settings** 3. Select **Fax** 4. From the top tab select **Receive** 5. Select the fax number from the dropdown menu 6. Toggle On or Off **Auto delete fax from storage** - Blue = On - Grey = Off 7. Click **Save** to apply the changes - [Getting Started](https://support.notifyre.com/getting-started?hsLang=en) - [Fax](https://support.notifyre.com/fax?hsLang=en#main-content) - [Sending Fax](https://support.notifyre.com/fax?hsLang=en#sending-fax) - [Receiving Fax](https://support.notifyre.com/fax?hsLang=en#receiving-fax) - [Fax Numbers & Porting](https://support.notifyre.com/fax?hsLang=en#fax-numbers-porting) - [General](https://support.notifyre.com/fax?hsLang=en#general) - [Compliance](https://support.notifyre.com/fax?hsLang=en#compliance) - [SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#main-content) - [General](https://support.notifyre.com/sms-mms?hsLang=en#general) - [Sending SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#sending-sms-mms) - [Receiving SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#receiving-sms-mms) - [10DLC Registration](https://support.notifyre.com/sms-mms?hsLang=en#10dlc-registration) - [SMS Sender ID Register (AU)](https://support.notifyre.com/sms-mms?hsLang=en#sms-sender-id-register-au) - [Compliance](https://support.notifyre.com/sms-mms?hsLang=en#compliance) - [SMS Templates](https://support.notifyre.com/sms-mms?hsLang=en#sms-templates) - [Contacts](https://support.notifyre.com/contacts?hsLang=en) - [Account & Security](https://support.notifyre.com/account-security?hsLang=en#main-content) - [Security](https://support.notifyre.com/account-security?hsLang=en#security) - [Team Management](https://support.notifyre.com/account-security?hsLang=en#team-management) - [Billing & Plans](https://support.notifyre.com/billing-plans?hsLang=en) - [Integrations & Apps](https://support.notifyre.com/integrations-apps?hsLang=en#main-content) - [Notifyre App](https://support.notifyre.com/integrations-apps?hsLang=en#notifyre-app) - [Developers](https://support.notifyre.com/developers?hsLang=en#main-content) - [Webhooks](https://support.notifyre.com/developers?hsLang=en#webhooks) - [Frequently Asked Questions (FAQs)](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#main-content) - [Account Management FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#account-management-faq) - [Billing FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#billing-faq) - [Fax Send & Receive FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#fax-send-receive-faq) - [SMS & MMS Send & Receive FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#sms-mms-send-receive-faq) [![Chill listening crop-3](https://support.notifyre.com/hs-fs/hubfs/Notifyre-2023-dark-1675x356-1.png?width=112&height=24&name=Notifyre-2023-dark-1675x356-1.png "Chill listening crop-3")](http://notifyre.com) | [United States: Contact Support![new-tab-icon](https://support.notifyre.com/hubfs/new-tab-icon.svg)](https://notifyre.com/us/contact-support)    | [Australia: Contact Support![new-tab-icon](https://support.notifyre.com/hubfs/new-tab-icon.svg)](https://notifyre.com/au/contact-support) | [Go to notifyre.com](https://notifyre.com/)![new-tab-icon](https://support.notifyre.com/hubfs/new-tab-icon.svg) | | --- | --- | --- | | Monday to Friday, 9:00am to 5:30pm (Mountain Time) | Monday to Friday, 8:00am to 5:30pm (AEST) |   | | [+1 866 620 3220](tel:+18666203220) | [1300 032 936](tel:1300032936) or [(07) 5227 8333](tel:+61752278333) |   |