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Help Center

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

The answers to your questions regarding everything Notifyre.

Do you handle SMS opt-in?

Is Notifyre HIPAA Compliant

Account Management FAQ

Can I change the shortcuts on my dashboard?

Can I be connected to more than one Notifyre account?

Can my team members send & receive via the company Notifyre account?

Do you offer 2-factor authentication for added security?

Is there a limit on how many contacts I can have?

Do you have a corporate platform?

How do I turn on email notifications?

How do I change my phone number?

Is there a limit to the number of contacts I can have in Notifyre?

Why is my contacts import failing?

Is there a limit to the size of the CSV file I can upload to import my contacts?

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Billing FAQ

What payment methods are available?

What currency options are available?

Do you offer post-paid billing?

What are the minimum purchase requirements?

How do I find my active subscriptions?

How do I know when my subscription is due?

What happens to my fax number when I cancel my fax receive plan?

What happens to my virtual mobile number when I cancel my plan?

Do you offer a free trial?

How am I charged when using Notifyre?

What happens when my Notifyre account balance drops to zero?

Am I locked into a contract?

Can I cancel my plan at any time?

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Fax Send & Receive FAQ

I need a specific fax cover page for my industry. Can I upload my own?

Why is my fax document not uploading?

Why did my fax send fail?

Can I send an email to fax using Yahoo®?

I'm going to exceed my allocated monthly fax receive pages. What can I do?

How many email to fax senders (authorized senders) can I have?

Can my whole organization send email to fax?

Can I attach a cover page when I send an email to fax?

How many fax cover pages can I create in Notifyre?

What happens to my fax once it has been scheduled?

How many fax numbers can I port to Notifyre?

What is the difference between simple fax number porting and complex fax number porting?

How long does the fax number porting process take?

How much does fax number porting cost?

Can I send email to fax using Outlook®?

Can I send email to fax using Gmail™?

I always want to send my fax in high quality. Can I automate this?

How can I see if my fax was delivered successfully?

Can I send a fax internationally?

How long does it take to send a Fax?

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SMS Send & Receive FAQ

What happens to my SMS once it has been scheduled?

How can I see if my SMS was delivered successfully?

Why did my SMS send fail?

Can I send an SMS internationally?

Can I port an existing mobile number to Notifyre?

What format do my SMS numbers need to be in?

How many virtual mobile numbers can I have?

How do I stop my email signature or disclaimer from being sent in my message when sending an email to SMS?

How do I request a custom SMS sender ID?

Can you receive replies to SMS sent using a custom SMS sender ID?

Can I send a picture or video via SMS?

Do you handle SMS opt-outs?

Can I set an SMS character limit?

What is a short code?

What is a long code?

Can I search for specific mobile numbers and contacts in contacts?

How many email to SMS senders (authorized senders) can I have?

Can I allow my whole organization to send email to SMS?

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