1. Help Center
  2. Billing & Plans

Activate & Manage Your Receive Fax Plan

Receive faxes with a free or ported number. Learn how to select, upgrade, or downgrade your plan.

To receive faxes with Notifyre, you’ll need an active fax receive plan. Each plan includes a set number of fax pages and a free Notifyre fax number, with the option to port your existing number. If you exceed your included pages, additional usage charges apply. This guide explains how to select, upgrade, or downgrade your receive fax plan.

How to activate a fax receive plan

  1. Login to the Notifyre Dashboard 
  2. In the left navigation select “Plans
  3. At the top of the page click the “Fax” tab
  4. Select a receive fax plan from the options
  5. Choose how you’d like to set up your fax number:
    1. Choose Your Number – get a new free Notifyre fax number.

    2. Port Existing Number – transfer your current fax number to Notifyre. For more details, see the fax porting guide

  6. Complete your purchase. An invoice will be sent via email once your plan is active.

All receive fax plans include one free Notifyre fax number.

FAQs

How do I upgrade my fax receive plan?

  1. Login to the Notifyre Dashboard and go to Plans

  2. Select the Fax tab.

  3. Choose a higher plan.

  4. If you wish to keep your existing free Notifyre number, select Keep my existing number when upgrading.

How do I downgrade my fax receive plan?

  1. Log in to the Notifyre Dashboard and go to Plans

  2. Select the Fax tab.
  3. Select a lower plan from the list.

  4. If you wish to keep your existing free Notifyre number, select Keep my existing number when switching to a lower volume plan. For more details, see  Downgrading or Cancelling a Receive Fax Plan.

What happens if I exceed my fax page allowance?

You’ll still receive your faxes, but excess pages will incur additional charges based on your plan’s rate. This charge will be taken from your account wallet funds. Make sure there are funds to available or upgrade your plan to avoid missed faxes.

Can I change my fax number later?

Yes, you can port in an existing fax number at any time or purchase additional numbers from within the dashboard.