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Cancelling a Virtual SMS Number

How to cancel a virtual SMS number

You can cancel a Notifyre virtual SMS number subscription at any time, via the Notifyre Dashboard.

💡You will need to be logged in as the 'Admin' User to cancel numbers and plans.  

Cancelling a virtual SMS number via Settings> Numbers:

  • Login to your Notifyre account
  • Click “Settings” on the left navigation
  • Click “Numbers” from the dropdown menu
  • Click the "Virtual SMS Numbers" tab at the top of the page 
  • All activepending to be purchased, scheduled for cancellation and cancelled SMS numbers will be displayed. Select the virtual SMS number you wish to cancel by selecting the relevant check box.
  • Select “Actions
  • Select “Cancel Number
  • Select “Yes, cancel”.

Cancelling a virtual SMS number via Settings> Billing: 

  • Login to your Notifyre account
  • Click “Settings” on the left navigation
  • Click “Billing” from the dropdown menu
  • Click the “Subscriptions” tab at the top of the page
  • Select the 3 dot menu to the right of the virtual SMS number you wish to cancel
  • Select “Cancel Subscription
  • Select “Cancel at the end of the billing period
  • The 'Status' will change to "Pending".

Please note: Once a virtual SMS number cancellation is submitted, it will remain active until the end of the current billing period, and then automatically cancelled. It will then display as "Cancelled".