---
title: MMS Replies
description: Before receiving MMS you need to set a few things up. Here’s how!
---

[Skip to content](https://support.notifyre.com/how-do-i-set-up-receive-mms#main-content)

[![notifyre-logo-email-1](https://support.notifyre.com/hs-fs/hubfs/notifyre-logo-email-1.png?width=200&height=60&name=notifyre-logo-email-1.png)](https://notifyre.com/)

- [Login](https://app.notifyre.com/login)
- [Pricing](https://notifyre.com/)
- [Contact](https://notifyre.com/)
- [Sender ID Registration](https://support.notifyre.com/alphanumeric-sender-id-registration)

Open main navigation

Close main navigation

- [Login](https://app.notifyre.com/login)
- [Pricing](https://notifyre.com/)
- [Contact](https://notifyre.com/)
- [Sender ID Registration](https://support.notifyre.com/alphanumeric-sender-id-registration)
- [Sign Up](https://notifyre.com/signup/)

[Sign Up](https://notifyre.com/signup/)

 Notifyre Guides, FAQs & Customer Support

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.notifyre.com/?hsLang=en)
2. [SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en)
3. [Receiving SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#receiving-sms-mms)

March 25, 2026

# MMS Replies

## Receive Multimedia Messaging Service (MMS) messages using a dedicated virtual mobile number.

### Setting up a virtual MMS number

To receive MMS messages, you’ll need to purchase an **MMS-capable virtual mobile number**. Here’s how:

1. **Login** to your Notifyre account
2. Go to **Settings** from the left navigation
3. Select **Numbers**
4. Click the **Virtual SMS & MMS Numbers** tab
5. Click **Add New** on the right-hand side of the screen
6. In the pop-up window: 
     - Select your **Country**
     - Choose **SMS and MMS** from the **Number Type** dropdown. Note: There is no number type selection for United States numbers as MMS is enabled by default. 

> ⚠️ If you select **SMS (Only)**, the number will not support MMS. This cannot be upgraded later—you’ll need to purchase a new MMS-capable number.

![](https://support.notifyre.com/hubfs/image-png-Aug-10-2023-10-43-39-5854-PM.png)

Key Considerations for MMS Setup

- **Australian SMS virtual numbers** cannot be upgraded to MMS-capable numbers.

 

### Can you receive MMS on a shared number?

[Shared system numbers](https://support.notifyre.com/notifyre-system-number?hsLang=en) cannot receive MMS. Users must purchase a virtual MMS number to receive these message types.

### Can I port an existing virtual number to have MMS functionality?

You are unable to port an existing number and upgrade to MMS functionality. You must purchase an entirely new virtual MMS number for this service.

### Can I send MMS?

Yes MMS sending is available. Make sure to purchase a number with MMS functionality to send MMS messages.

- [Getting Started](https://support.notifyre.com/getting-started?hsLang=en)
- [Fax](https://support.notifyre.com/fax?hsLang=en#main-content)
  
  
  
  
  
    - [Sending Fax](https://support.notifyre.com/fax?hsLang=en#sending-fax)
    - [Receiving Fax](https://support.notifyre.com/fax?hsLang=en#receiving-fax)
    - [Fax Numbers & Porting](https://support.notifyre.com/fax?hsLang=en#fax-numbers-porting)
    - [General](https://support.notifyre.com/fax?hsLang=en#general)
    - [Compliance](https://support.notifyre.com/fax?hsLang=en#compliance)
- [SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#main-content)
  
  
  
  
  
    - [General](https://support.notifyre.com/sms-mms?hsLang=en#general)
    - [Sending SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#sending-sms-mms)
    - [Receiving SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#receiving-sms-mms)
    - [10DLC Registration](https://support.notifyre.com/sms-mms?hsLang=en#10dlc-registration)
    - [SMS Sender ID Register (AU)](https://support.notifyre.com/sms-mms?hsLang=en#sms-sender-id-register-au)
    - [Compliance](https://support.notifyre.com/sms-mms?hsLang=en#compliance)
    - [SMS Templates](https://support.notifyre.com/sms-mms?hsLang=en#sms-templates)
- [Contacts](https://support.notifyre.com/contacts?hsLang=en)
- [Account & Security](https://support.notifyre.com/account-security?hsLang=en#main-content)
  
  
  
  
  
    - [Security](https://support.notifyre.com/account-security?hsLang=en#security)
    - [Team Management](https://support.notifyre.com/account-security?hsLang=en#team-management)
- [Billing & Plans](https://support.notifyre.com/billing-plans?hsLang=en)
- [Integrations & Apps](https://support.notifyre.com/integrations-apps?hsLang=en#main-content)
  
  
  
  
  
    - [Notifyre App](https://support.notifyre.com/integrations-apps?hsLang=en#notifyre-app)
- [Developers](https://support.notifyre.com/developers?hsLang=en#main-content)
  
  
  
  
  
    - [Webhooks](https://support.notifyre.com/developers?hsLang=en#webhooks)
- [Frequently Asked Questions (FAQs)](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#main-content)
  
  
  
  
  
    - [Account Management FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#account-management-faq)
    - [Billing FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#billing-faq)
    - [Fax Send & Receive FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#fax-send-receive-faq)
    - [SMS & MMS Send & Receive FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#sms-mms-send-receive-faq)

[![Chill listening crop-3](https://support.notifyre.com/hs-fs/hubfs/Notifyre-2023-dark-1675x356-1.png?width=112&height=24&name=Notifyre-2023-dark-1675x356-1.png "Chill listening crop-3")](http://notifyre.com)

| [United States: Contact Support![new-tab-icon](https://support.notifyre.com/hubfs/new-tab-icon.svg)](https://notifyre.com/us/contact-support)    | [Australia: Contact Support![new-tab-icon](https://support.notifyre.com/hubfs/new-tab-icon.svg)](https://notifyre.com/au/contact-support) | [Go to notifyre.com](https://notifyre.com/)![new-tab-icon](https://support.notifyre.com/hubfs/new-tab-icon.svg) |
| --- | --- | --- |
| Monday to Friday, 9:00am to 5:30pm (Mountain Time) | Monday to Friday, 8:00am to 5:30pm (AEST) |   |
| [+1 866 620 3220](tel:+18666203220) | [1300 032 936](tel:1300032936) or [(07) 5227 8333](tel:+61752278333) |   |