Cancel a receive fax plan
Learn how to cancel a receive fax plan.
Cancelling a Receive fax plan via subscription settings:
- Login to the Notifyre Dashboard
- Select Settings on the left navigation
- Select Billing from the dropdown menu
- Select the Subscriptions tab at the top of the screen
- Select the active fax number plan in Subscriptions. This plan will be displayed as Fax Receive Plan
- Select the three dots next to the subscription you wish to cancel
- Click Cancel Subscription
- Click Continue
-
Cancelling a Plan via Plans:
- Login to the Notifyre Dashboard
- Select Plans on the left navigation
- Select Fax
- Select Cancel Plan on your current active plan
- Choose the cancellation timeframe:
- Selecting Cancel at the end of the billing period means you can continue to receive faxes via Notifyre for the remaining period of your paid monthly subscription
- selecting Cancel Immediately will immediately cancel your receive fax plan and fax number
Note: If you have ported a fax number to Notifyre or purchased a fax number separately, Notifyre can host the number/s on the dashboard however, without an active receive plan, you will no longer receive faxes to the number/s and hosting fees will apply.