Managing Multi-Factor Authentication

Multi-factor authentication (MFA) is required for all Notifyre accounts and sub-users to ensure secure access to your account. If you need to change, add, or reset your MFA method, follow the steps below based on your access status.

If you can still login using your current MFA code:

Login to your Notifyre account using your current MFA method
Click your Profile in the top right corner of the dashboard
Select the Security tab
Click Add Method to set up an additional MFA method (e.g. Authenticator App or SMS)
Label each method clearly to identify which device or user it belongs to
Once added, click the three dots next to the method you wish to remove
Select Remove to delete the old MFA method

💡 You can have multiple MFA methods active at once for flexibility and backup access.

If you cannot login due to an Invalid MFA Code

If you're receiving an "Invalid code" error and only have one MFA method configured:

You will need to contact Notifyre Support to reset your MFA
This ensures your account remains secure and protected from unauthorised access

Our dedicated support team is here to help you every step of the way. For multi-factor authentication support contact us at:

For more information explore our guide on setting up MFA for your Notifyre account.