Fax - Activity

Viewing your faxes sent, scheduled faxes and received message history via your Notifyre Account

Notifyre users are given complete visibility over their sent and received fax activity and can view their activity in real-time through the Notifyre Dashboard. From your Notifyre account you can view and download faxes that you have received. See below for how to access, view and download fax documents. 

Received:  

From your Notifyre account you can view and download faxes that you have received. See below for how to access, view and download fax documents. 

  • Login to the Notifyre Dashboard 
  • Select "Activity" on the left navigation 
  • Select "Received" from the dropdown menu 
  • Select "Fax" from the "Type" field
  • Receive faxes that have not been read appear in bold font. 
  • To view the fax document for the received fax , select and "Download" or "Mark as Read". Once read a user can select to and click "Mark as Unread". 
  • Once a fax has been downloaded it will be marked as Read. 
  • Use the "Read Status" filter to view read or unread faxes

    Sent:  

    You will receive an email notification with the status of each fax sent. If you have not enabled delivery notifications, you can always check the status of your sent fax from your Sent Activity.  

    • Login to the Notifyre Dashboard 
    • Select “Activity” on the left navigation 
    • Select “Send” from the dropdown menu 
    • Select “Fax” from the "Type" field

    Use the date filter to choose between a date range or a specific date. 

    Select to "Preview, Download, Print or Resend" the fax document. 


    Note: If Account has Setting → Fax Settings → Auto Delete Fax Send Documents → Enabled the Preview, Download, Print or Resend options will not be available.

    Scheduled:

    You can view and cancel scheduled fax sends via your Notifyre account.

    • Login to the Notifyre Dashboard 
    • Select “Activity” on the left navigation
    • Select “Scheduled” from the dropdown menu
    • Select “Fax” from the "Type" field
    • Click to cancel a scheduled fax.

     

    Campaign Reporting

    Campaign Dashboard & Report

    • Access the Campaign Activity Dashboard for detailed insights.
    • Monitor in-progress campaigns and review completed ones.
    • Click into each report for live updates or detailed summaries.

    Fax Campaign Reporting

    • Login to the Notifyre Dashboard
      • Select “Activity” on the left navigation 
      • Select “Receive” from the dropdown menu 
      • Select “Campaigns” tab from the top of the screen
      • Select "Fax" from the type list
    • View Report:

      • The report displays statuses like In Progress, Failed, and Sent.
      • Click on each status to get more details.

    Statuses include:

    • Preparing: Fax documents are being prepared
    • In Progress: Fax is being sent
    • Failed: Fax failed to send
    • Successful: Fax delivered successfully

    Individual Message Tracking
    Real-time oversight for messages sent to a single contact.

    • Login to the Notifyre Dashboard
      • Select “Activity” on the left navigation 
      • Select “Receive” from the dropdown menu 
      • Select “Individual” tab from the top of the screen
      • Select "Fax" from the type list

     Export Data

    • Login to the Notifyre Dashboard
      • Select “Activity” on the left navigation 
      • Select “Receive” from the dropdown menu 
      • Select the “Individual or Campaigns” tab from the top of the screen
      • Select "Fax" from the type list
      • Choose the campaign or individual send report you want to export.
      • Click the "Export" button typically found at the top or bottom of the report.
      • Choose your preferred format (e.g., CSV, Excel) and save the file.

    Reporting Information 

    From The From Number/CSID selected when a fax is sent via Quick Fax or email. 

    Recipients – The destination fax number.  

    Reference – Used as an internal reference when a fax is sent via Quick Fax. 

    Timestamp The date and time of a fax sent.  

    High Quality –  Indicates when a fax was sent in High Quality. 

    Pages The number of fax pages attempted.   

    Status The final delivery confirmation when a fax is sent successful or fails and the reason for failure, otherwise known as a Status Code. 

    Scheduled Date - The date and time of when the fax is scheduled to be sent.

    Recipients (Total) - The total number of recipients the fax is scheduled to be sent to.