Why did my fax send fail?


Fax send can sometimes fail for several reasons that can include but are not limited to:

  • Busy Line or No Answer: The recipient's fax machine might be busy or not answering. This is particularly common if you're sending a fax to a popular business that receives a lot of faxes.
  • Wrong Number: You might have entered an incorrect fax number. 
  • Error in Transmission: Sometimes, there are errors in the transmission process, and the fax doesn't go through, even if both the sending and receiving machines are functioning correctly.

Please ensure that your account balance is sufficient to send the fax. Easily top up your account by adding funds via the Notifyre dashboard. See: activating auto top-up. If you have sufficient balance and are still receiving and error, please reach out to our support team at support@notifyre.com.