How to send an SMS with an opt-out/unsubscribe link.
Notifyre users have the option to add an SMS opt-out link when sending SMS messages via the Notifyre secure web portal.
How to send an SMS with an unsubscribe link
To activate SMS opt-out, simply:
- Login to the Notifyre dashboard
- Select "Send" on the left navigation
- Select "SMS" from the dropdown menu
- Continue to enter your From SMS Number, To SMS Number and Message details as per: sending SMS online
- Toggle ON "Add unsubscribe link" and an SMS opt-out link will be added to your SMS message
- You can preview the SMS message with the unsubscribe link to the right of your screen
When a contact unsubscribes from an SMS message, the mobile number will automatically be added to an SMS opt-out list. The next time you try to send an SMS to the contact, it won't be sent.
Note: adding an unsubscribe link to the SMS message will use 62 characters.
How to view unsubscribed contacts
If a contact has opted out of SMS marketing communications, they are automatically added to the "Unsubscribed" list in your contacts. For more information, see our support article Managing Unsubscribe List
How to re-subscribe a contact
If a contact has opted out of SMS marketing communications but has expressed consent to re-subscribe, this can be done manually through the individual contact via contacts.
- Login to the Notifyre dashboard
- Select "Contacts" on the left navigation
- Use the search bar and search for the contact you wish to re-subscribe
- Click the three dots menu on the right side of the contact and select "Edit Contact"
- Toggle the active "Unsubscribe" OFF
