General
      Back to home
      1. Help Center
      2. SMS
      3. General

      SMS Activity & Reports

      Easily track and manage all SMS activity within your Notifyre account, including sent, received, and scheduled SMS messages.

      Review SMS broadcast campaign performance with real-time tracking reports and effortlessly read and export SMS replies.

      SMS Sent Activity

      SMS Broadcast Campaign Activity

      SMS Campaign Report

      Scheduled SMS Activity

      Export SMS Activity Data

      SMS Sent Activity

      From your Notifyre Dashboard you can check the status of your sent text message and preview the message contents. For each SMS sent, you’ll receive a SMS delivery status email if notifications are enabled.

      Toggle between the types of text messages sent using "All", "Campaigns" and "Individual" 

      activity-filters

      1. Login to the Notifyre Dashboard 
      2. Select “Activity” on the left navigation 
      3. Select “Send” from the dropdown menu 
      4. Select “SMS” from the "Type" field
      5. Use the filters to choose between a date range or a specific date, filter by To or From number or the SMS status.
      6. Click Preview message to view the sent message content. 

      Note: A Campaign is when an SMS being sent has more than one recipient such as a SMS broadcast or a group SMS message.

      SMS Broadcast Campaign Activity

      View all your SMS broadcast campaigns, see which ones are currently in progress and which have been completed. Click "View Report" to get a live update on in progress campaigns or review details after the campaign has finished sending.

      For SMS campaigns, the report displays the status of each SMS message as:

      1. In Progress – SMS messages being sent
      2. Failed – SMS message was not able to be sent
      3. Successful - SMS message was sent to the carrier

      Learn more about Notifyre's SMS status codes

      SMS Campaign Report

      The SMS broadcast report in your Notifyre account provides a comprehensive overview of each SMS campaign’s performance. Access key metrics, including a visual breakdown of SMS statuses and total charges.

      Scheduled SMS Activity

      You can view and cancel scheduled SMS sends via your Notifyre account.

      Login to the Notifyre Dashboard
      1. Select “Activity” on the left navigation 
      2. Select “Scheduled” from the dropdown menu 
      3. Select “SMS” from the "Type" field


      Click the 3 dots to a scheduled SMS. 

      SMS Replies Activity

      From your Notifyre Dashboard you can view text messages that you have received. See below for how to access and view your text message replies. 

      1. Login to the Notifyre Dashboard
      2. Select “Activity” on the left navigation 
      3. Select “Receive” from the dropdown menu 
      4. Select “SMS” or "MMS" from the "Type" field. (MMS is only available to Australian accounts).
      5. To read the text message reply click on the  and choose to "Preview Reply" or "Mark As Read".
      6. Upon clicking "Preview Reply" the SMS Received will automatically be marked as read. To mark the message as Unread select the  and click "Mark As Unread".
      You can also filter by the "Read Status" to view unread or read messages. 

       

      Export SMS Activity Data

      You can export data from the Individual Send dashboard, Campaign Reports and Receive Activity dashboard, making it simple to access and use your information wherever and however you need.

      How to Export SMS Data

      1. Login to the Notifyre Dashboard
      2. Select “Activity” on the left navigation 
      3. Select “Receive” or "Send" from the dropdown menu. For "Send" select “Individual or Campaigns”
      4. Select "SMS" from the type dropdown
      5. Click the "Export" button typically found at the top of the page/report. You will be emailed a link to access this data.
      6. Click the link in the email to download the .cvs file. This link will expire one hour after this email is received. 
      export-fax-data


      Table Header Descriptions  

      From – The From mobile number/CSID selected when an SMS message is sent via the online SMS send page or Email 

      To – The destination mobile number that the SMS text message was sent to 

      Recipients – The number of recipients that the SMS text message was sent to 

      Message – Displays the body of the SMS text message 

      Status – Final delivery confirmation when an SMS text message is in the queue, sent "successfully" or "failed"

      Timestamp – The time that the SMS text message was sent when displayed in Sent Activity, or the time that the SMS text message was received when displayed in Replies Activity

      Scheduled Date - The date and time of when the fax is scheduled to be sent

      Recipients (Total) - The total number of recipients the fax is scheduled to be sent to