SMS Activity

You can view sent and received SMS text messages via your Notifyre Dashboard.

Notifyre users are given complete visibility over their sent and received SMS activity for both individual and Campaign messages. Users can also view their activity in real-time through the Notifyre Dashboard.

Sent:

From your Notifyre Dashboard you can check the status of your sent SMS text message from your Sent Activity.  

• Login to the Notifyre Dashboard 
• Select “Activity” on the left navigation 
• Select “Send” from the dropdown menu 
• Select “SMS” from the "Type" field

Use the Activity type filter to choose between all, Campaigns or Individual send activity

Scheduled:

You can view and cancel scheduled SMS sends via your Notifyre account.

• Login to the Notifyre Dashboard
  • Select “Activity” on the left navigation 
  • Select “Scheduled” from the dropdown menu 
  • Select “SMS” from the "Type" field

  

• Click  to cancel a scheduled SMS. 

Replies:

From your Notifyre Dashboard you can view SMS text messages that you have received. See below for how to access and view SMS text message replies. 

• Login to the Notifyre Dashboard
  • Select “Activity” on the left navigation 
  • Select “Receive” from the dropdown menu 
  • Select “SMS” or "MMS" from the "Type" field
    
    
• To view further details on the SMS text message that you have received, select the  and 
  choose to "Preview Reply" or "Mark As Read". 
• Upon clicking "Preview Reply" the SMS Received will automatically be marked as read. To mark the message as Unread select the  and click "Mark As Unread". 
• Filter by the "Read Status" to view unread or read messages. 
  
  
  
  

Campaign Reporting

Campaign Dashboard & Report

• Access the Campaign Activity Dashboard for detailed insights.
• Monitor in-progress campaigns and review completed ones.
• Click into each report for live updates or detailed summaries.

SMS Campaign Reporting

• Login to the Notifyre Dashboard
  • Select “Activity” on the left navigation 
  • Select “Receive” from the dropdown menu 
  • Select “Campaigns” tab from the top of the screen
  • Select "SMS" from the type list

• View Report:

  • The report displays statuses like In Progress, Failed, and Sent.
  • Click on each status to get more details.

Statuses include:

• In Progress: SMS messages being sent
• Failed: SMS message was not sent
• Sent: SMS message was sent successfully
  
  

Individual Message Tracking
Real-time oversight for messages sent to a single contact.

• Login to the Notifyre Dashboard
  • Select “Activity” on the left navigation 
  • Select “Receive” from the dropdown menu 
  • Select “Individual” tab from the top of the screen
  • Select "SMS" from the type list

 Export Data

• Login to the Notifyre Dashboard
  • Select “Activity” on the left navigation 
  • Select “Receive” from the dropdown menu 
  • Select the “Individual or Campaigns” tab from the top of the screen

• • Select "SMS" from the type list
  • Choose the campaign or individual send report you want to export.
  • Click the "Export" button typically found at the top or bottom of the report.
  • Choose your preferred format (e.g., CSV, Excel) and save the file.

Header Descriptions  

From – The From mobile number/CSID selected when an SMS text message is sent via Quick SMS or Email 

To – The destination mobile number that the SMS text message was sent to 

Recipients – The number of recipients that the SMS text message was sent to 

Message – Displays the body of the SMS text message 

Status – Final delivery confirmation when an SMS text message is in the queue, sent "successfully" or "failed"

Timestamp – The time that the SMS text message was sent when displayed in Sent Activity, or the time that the SMS text message was received when displayed in Replies Activity

Scheduled Date - The date and time of when the fax is scheduled to be sent

Recipients (Total) - The total number of recipients the fax is scheduled to be sent to