---
title: SMS Replies
description: How to receive SMS replies via Notifyre.
---

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1. [Help Center](https://support.notifyre.com/?hsLang=en)
2. [SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en)
3. [Receiving SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#receiving-sms-mms)

January 1, 2026

# SMS Replies

## Notifyre’s two-way SMS lets you receive and manage replies in real time, with reply options depending on the number you use

With Notifyre, SMS isn’t just one-way. Whether you’re sending messages through our [online SMS platform](https://support.notifyre.com/sms/online-sms?hsLang=en),  [Email to SMS](https://support.notifyre.com/sms/email-to-sms?hsLang=en), or [SMS API](https://support.notifyre.com/notifyre-developer-api-documentation?hsLang=en), you can also receive replies and keep the conversation going. Notifyre’s two-way SMS service makes it easy to capture responses, manage conversations, and engage with your contacts in real time.

- [SMS Replies in Australia](https://support.notifyre.com/sms-replies#australia)
- [SMS Replies in the United States](https://support.notifyre.com/sms-replies#unitedstates)
- [Turn on SMS Reply Email Notifications](https://support.notifyre.com/sms-replies#emailnotifications)
- [Export Replies](https://support.notifyre.com/sms-replies#export-replies)
- [Can multiple team members view SMS replies?](https://support.notifyre.com/sms-replies#permissions)

💡The type of number you send SMS from with Notifyre determines how replies are received and managed. Some numbers allow short-term replies only, while others enable unlimited two-way conversations.

### View Replies in SMS Activity

![](https://support.notifyre.com/hs-fs/hubfs/image-png-Jan-01-2026-11-40-32-4950-PM.png?width=670&height=259&name=image-png-Jan-01-2026-11-40-32-4950-PM.png)

### View Replies in SMS Conversations ![](https://support.notifyre.com/hs-fs/hubfs/image-png-Jan-01-2026-11-42-59-7185-PM.png?width=670&height=341&name=image-png-Jan-01-2026-11-42-59-7185-PM.png)

### SMS Replies in Australia

#### Notifyre System Number:

- Replies can be received for 48 hours after sending.
- Replies to a system number appear in your [SMS activity](https://support.notifyre.com/sms/sms-activity?hsLang=en).
- Replies cannot be viewed in the [Conversations tool](https://support.notifyre.com/how-to-use-the-conversations-tool-to-manage-replies?hsLang=en).

Learn more about the [Notifyre System Number](https://support.notifyre.com/notifyre-system-number?hsLang=en)

#### Dedicated Virtual SMS Number:

- Replies are unlimited.
- All replies appear in the Conversations tool, making it easy to manage ongoing conversations.

Learn more about [virtual SMS numbers](https://support.notifyre.com/sms/virtual-mobile-number?hsLang=en)

#### Sender ID:

- Recipients cannot reply to messages sent with a custom [Sender ID](https://support.notifyre.com/sms-sender-id?hsLang=en).

### SMS Replies in the United States

- All [10DLC numbers](https://support.notifyre.com/how-to-buy-a-10dlc-number?hsLang=en) are two-way enabled.
- Replies are unlimited and can be viewed and managed in the Conversations tool or in the Receive Activity report within the Notifyre online platform.

### SMS Reply Email Notifications

For all reply methods, you can enable notifications to receive an email each time a reply is received. You can also choose whether the email includes the full **reply message** or not.

Learn [how to manage account notifications](https://support.notifyre.com/account-settings-notifications?hsLang=en)

![](https://support.notifyre.com/hs-fs/hubfs/image-png-Sep-04-2025-10-40-56-4618-PM.png?width=584&height=274&name=image-png-Sep-04-2025-10-40-56-4618-PM.png)

### Export SMS Reply Activity

All replies are stored securely in your Notifyre account. Reply activity can be exported. The export will include: 

- Type (SMS, Fax, MMS)
- SMS ID
- From Number
- To Number
- Date/Time
- Date/Time UTC

Note: The reply message can not be exported. Learn more about SMS activity reporting[ here.](https://support.notifyre.com/sms/sms-activity?hsLang=en)

![](https://support.notifyre.com/hs-fs/hubfs/image-png-Aug-19-2025-11-04-34-2762-PM.png?width=670&height=141&name=image-png-Aug-19-2025-11-04-34-2762-PM.png)

### Can multiple team members view SMS replies?

Yes. Any team member with the right [user permissions](https://support.notifyre.com/user-permission-levels?hsLang=en) can view and manage replies in the online platform.

Replies received to a dedicated virtual SMS number appear in the Conversations tool, which acts as a shared inbox. This makes it easy for teams to collaborate, monitor responses, and manage conversations in one central place, ensuring no reply is missed.

 

 

- [Getting Started](https://support.notifyre.com/getting-started?hsLang=en)
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    - [Sending Fax](https://support.notifyre.com/fax?hsLang=en#sending-fax)
    - [Receiving Fax](https://support.notifyre.com/fax?hsLang=en#receiving-fax)
    - [Fax Numbers & Porting](https://support.notifyre.com/fax?hsLang=en#fax-numbers-porting)
    - [General](https://support.notifyre.com/fax?hsLang=en#general)
    - [Compliance](https://support.notifyre.com/fax?hsLang=en#compliance)
- [SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#main-content)

    - [General](https://support.notifyre.com/sms-mms?hsLang=en#general)
    - [Sending SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#sending-sms-mms)
    - [Receiving SMS & MMS](https://support.notifyre.com/sms-mms?hsLang=en#receiving-sms-mms)
    - [10DLC Registration](https://support.notifyre.com/sms-mms?hsLang=en#10dlc-registration)
    - [SMS Sender ID Register (AU)](https://support.notifyre.com/sms-mms?hsLang=en#sms-sender-id-register-au)
    - [Compliance](https://support.notifyre.com/sms-mms?hsLang=en#compliance)
    - [SMS Templates](https://support.notifyre.com/sms-mms?hsLang=en#sms-templates)
- [Contacts](https://support.notifyre.com/contacts?hsLang=en)
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    - [Security](https://support.notifyre.com/account-security?hsLang=en#security)
    - [Team Management](https://support.notifyre.com/account-security?hsLang=en#team-management)
- [Billing & Plans](https://support.notifyre.com/billing-plans?hsLang=en)
- [Integrations & Apps](https://support.notifyre.com/integrations-apps?hsLang=en#main-content)

    - [Notifyre App](https://support.notifyre.com/integrations-apps?hsLang=en#notifyre-app)
- [Developers](https://support.notifyre.com/developers?hsLang=en#main-content)

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- [Frequently Asked Questions (FAQs)](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#main-content)

    - [Account Management FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#account-management-faq)
    - [Billing FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#billing-faq)
    - [Fax Send & Receive FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#fax-send-receive-faq)
    - [SMS & MMS Send & Receive FAQ](https://support.notifyre.com/frequently-asked-questions-faqs?hsLang=en#sms-mms-send-receive-faq)

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